OUR POLICIES

FAIR PRACTICE CODE

• Tamil (Click Here to View)
• English (Click Here to View)

INDUSTRY CODE OF CONDUCT (Click Here to View)

GRIEVANCE REDRESSAL POLICY (Click Here to View)

POLICY ON RESOLUTION FRAMEWORK (Click Here to View)

Disclosure of Interest Rate (Click Here to View)

Consumer Education Literature on SMA and NPA Classification (Click Here to View)

VASFPL POSH POLICY PREVENTION OF SEXUAL HARASSMENT AT WORKPLACE (Click Here to View)

VIGIL MECHANISM POLICY (Click Here to View)

All customers can contact their respective branch manager to express their grievances. If their problems are not addressed, then they can contact the Area Manager concerned whose contact number is displayed in the respective branches.

If Still the Grievance is not attended then they can contact the Head office.

1. Grievance redressal Mobile No: 7598839050

2. E mail at grievance@valaraditi.in

3. Write to Grievance Redressal Officer in the below given address:

Grievance Redressal Officer,
Valar Aditi Social Finance (P) Ltd,
Door No: 13/1/163A, Saravana Nagar,
Main Road, Paravai,
Madurai - 625402,
Tamil Nadu.